Holiday season can be a time when the things that divide us seem much harder to deal with. Especially when alcohol consumption is part of the event, holiday gatherings can be very challenging with family, friends, or co-workers who don’t share our views. It helps to approach the holidays with a Holiday Peace Plan to make sure our holiday conversations are peaceful and communicate the level of thoughtfulness that we would like.
Mediator Education Program
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1
Fundamentals of Mediation
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2
Mediation Beyond the Basics
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3
Advanced Mediation
Agreement
Build your conflict resolution skills this fall ! Still space in Fundamentals of Mediation starting September 28.
According to a survey by the American Management Association, managers typically spend at least 24% of their time managing conflict. Based on my own experience this estimate seems low.
What was not included were the statistics about how many managers fear conflict or struggle to manage conflict. And then there is the impact of mismanaged conflict on other employees, on workteams and on the business itself, whatever the mission of the organization is.
Join the Global Conversation about Conflict Management
What if you could tell the legal system and its professionals what you want and need to manage conflict – in your business, in your community, or in your life? In 2016 you have an opportunity to do just that.
Why do I Need to Know the Fundamentals of Mediation?
Whatever your reason is
Fundamentals of Mediation is an opportunity to build your practical skills to manage and resolve conflict.
Next course dates April 6, 7, 8, 11, and 12, 2016. Early registration discount until March 4, 2016.
Don’ t miss this opportunity.
Educating Mediators ≠ Educating Lawyers
“What is the difference between educating lawyers and educating mediators”?
One difference is a result of basic brain function. In general, legal education requires declarative memory whereas mediator education requires procedural memory.
Avoid Temptation in Workplace Conflict
It seems simple to say that we cannot control others’ behaviour. All we can control is our own behaviour. Even though the concept is simple, it is very hard to avoid slipping into the thinking patterns of common workplace complaints: their bad behaviour made you respond in kind; you are the innocent victim; you can’t or don’t want to speak up when your dignity is violated.
Manage Marijuana Conflict without Pain
The use of marijuana may be coming to your workplace as a prescribed medication. This issue challenges employers and employees to balance the human rights of an employee prescribed a medication with the health and safety issues linked to the use of that medication. What follows are some practical steps to resolve that conflict.
Listen Your Way Through Impasse
Impasse is a normal part of conflict. Typically it is not the result of negative personalities or bad behavior. Sometimes people only recognize their conflict when they reach impasse. Could their NO become YES to a mutually satisfactory agreement?
Mediator Education Program
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1
Fundamentals of Mediation
-
2
Mediation Beyond the Basics
-
3
Advanced Mediation