Holiday season can be a time when the things that divide us seem much harder to deal with. Especially when alcohol consumption is part of the event, holiday gatherings can be very challenging with family, friends, or co-workers who don’t share our views. It helps to approach the holidays with a Holiday Peace Plan to make sure our holiday conversations are peaceful and communicate the level of thoughtfulness that we would like.
Mediator Education Program
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1
Fundamentals of Mediation
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2
Mediation Beyond the Basics
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3
Advanced Mediation
Apology
Thoughts for the New Year
May the close of 2013 be a season of glad traditions and happy memories for you – and may your New Year be filled with contentment and peace.
In the spirit of the season here’s a little story which I hope you enjoy.
An elder Cherokee Native American was teaching his grandchildren about life…
Was That an Apology ?!
Whether at a personal level or as a leader of an organization, apology is one of the most powerful ways to defuse and move on from a mistake or a negative situation. Apologizing well is a quality of good leadership, effective conflict management and just plain old-fashioned good manners.
Apology was prominent in the news recently when Toronto Mayor, Rob Ford, apologized on several occasions about his own behavior.
Mediator Education Program
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1
Fundamentals of Mediation
-
2
Mediation Beyond the Basics
-
3
Advanced Mediation