Change is the constant in life. Change is coming to Munn Conflict Resolution Services. And that creates the opportunity for conflict resolution skill-building changes for you.
Fundamentals of Mediation is our basic course and your opportunity to launch a new career path. Our hands-on program helps you build critical communication skills to encourage participation and resolve conflict. Being able to resolve potentially explosive or volatile situations, and develop innovative resolutions to conflict are skills that you can apply in many workplace environments.
Ontario has had a mandatory mediation program since 1999 for civil court actions. Surprise! That program is not available if you need to sue someone outside of Toronto, Ottawa or the County of Essex (Windsor). Finally, more than 20 years later, the Ministry of the Attorney General is considering equalization of access to mandatory mediation for all Ontario.
What are the qualities that make an effective mediator? What are the personal traits that I need to work as a mediator? Do I need to be a lawyer to be a mediator? Before I consider taking courses, how do I know if I have the basic personality to be a mediator?...
Loneliness makes managing conflict even more difficult. Research shows that a lonely person may experience a shorter attention span, need longer time to process information, struggle to control emotions, want to avoid conflict, and experience feelings of worthlessness. As human beings we cannot get away from conflict. Here are four tips to help manage conflict for the lonely people we encounter, including ourselves.
What are the opportunities for mediators, arbitrators, and other ADR professionals using a short horizon of 5 or 10 years? The last couple of years have been quite an experience and here we are, poised on the edge of what I hope will be the start of the post-pandemic era.
Being unconditionally constructive means that in a relationship with you, I should do only those things that are both good for the relationship and good for me, whether or not you reciprocate. Being unconditionally constructive is a way to describe the basis for a good working relationship whether it is between nations, organizations, or individuals, and whether the relationship is long-term or a one-time negotiation. It does not matter whether they follow my example; I choose how I will work with them.
You’re frustrated. You want to improve your relationships and reduce your dissatisfaction level and so you try to fix the people who are making you frustrated. Spoiler alert: it’s not going to work. The change you need is in your own head. Change your perspective by presuming positive intent. You can be a better leader and improve your life in general by changing that one assumption.
Here at the end of 2020, the effort to cultivate gratitude in ourselves feels more difficult than ever. At the same time, gratitude is exactly the gift we need.
What are the qualities that contribute to being an effective mediator? Recent conversations with people considering careers as mediators, brought me back to this topic. How do I know if I have what it takes to be a mediator?