Whatever your reason is
Fundamentals of Mediation is an opportunity to build your practical skills to manage and resolve conflict.
Next course dates April 6, 7, 8, 11, and 12, 2016. Early registration discount until March 4, 2016.
Don’ t miss this opportunity.
Mediator Education Program
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1
Fundamentals of Mediation
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2
Mediation Beyond the Basics
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3
Advanced Mediation
Conflict
Educating Mediators ≠ Educating Lawyers
“What is the difference between educating lawyers and educating mediators”?
One difference is a result of basic brain function. In general, legal education requires declarative memory whereas mediator education requires procedural memory.
Lawyers and Paralegals: Fundamentals of Mediation Contains CPD hours
Our basic course, Fundamentals of Mediation on September 30, October 1, 2, 5, and 6, 2015 is accredited by the Law Society of Upper Canada for CPD.
This program contains 1.25 Professionalism Hours and 38.75 Substantive Hours.
Avoid Temptation in Workplace Conflict
It seems simple to say that we cannot control others’ behaviour. All we can control is our own behaviour. Even though the concept is simple, it is very hard to avoid slipping into the thinking patterns of common workplace complaints: their bad behaviour made you respond in kind; you are the innocent victim; you can’t or don’t want to speak up when your dignity is violated.
Listen Your Way Through Impasse
Impasse is a normal part of conflict. Typically it is not the result of negative personalities or bad behavior. Sometimes people only recognize their conflict when they reach impasse. Could their NO become YES to a mutually satisfactory agreement?
Anger Mastery: Taking the Fear Out of Anger
What triggers anger? In this realm perception is reality. Yes, it’s all in your head. Whether we feel anger, anxiety, sadness or joy in a certain situation is a result of the meaning we assign to it.
What Do 2 Rights Make? – Mediation of Competing Human Rights
How do you resolve conflicts where both people claim a human right applies to them?
Some of the most complex and difficult human rights cases involve issues like these.
Note to lawyers: People involved in lawsuits prefer mediation
“People involved in civil lawsuits prefer mediation to nonbinding arbitration”. That finding by a law professor is no surprise to me, nor probably to many other mediators. In my opinion this is valuable information for lawyers seeking to provide the legal services most valuable to their clients.
Thoughts for the New Year
May the close of 2013 be a season of glad traditions and happy memories for you – and may your New Year be filled with contentment and peace.
In the spirit of the season here’s a little story which I hope you enjoy.
An elder Cherokee Native American was teaching his grandchildren about life…
Was That an Apology ?!
Whether at a personal level or as a leader of an organization, apology is one of the most powerful ways to defuse and move on from a mistake or a negative situation. Apologizing well is a quality of good leadership, effective conflict management and just plain old-fashioned good manners.
Apology was prominent in the news recently when Toronto Mayor, Rob Ford, apologized on several occasions about his own behavior.
Mediator Education Program
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1
Fundamentals of Mediation
-
2
Mediation Beyond the Basics
-
3
Advanced Mediation