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Fundamentals of Mediation is our basic course and your opportunity to launch a new career path. Our hands-on program helps you build critical communication skills to encourage participation and resolve conflict. Being able to resolve potentially explosive or volatile situations, and develop innovative resolutions to conflict are skills that you can apply in many workplace environments.
Ontario has had a mandatory mediation program since 1999 for civil court actions. Surprise! That program is not available if you need to sue someone outside of Toronto, Ottawa or the County of Essex (Windsor). Finally, more than 20 years later, the Ministry of the Attorney General is considering equalization of access to mandatory mediation for all Ontario.
What are the qualities that make an effective mediator? What are the personal traits that I need to work as a mediator? Do I need to be a lawyer to be a mediator? Before I consider taking courses, how do I know if I have the basic personality to be a mediator?...
Loneliness makes managing conflict even more difficult. Research shows that a lonely person may experience a shorter attention span, need longer time to process information, struggle to control emotions, want to avoid conflict, and experience feelings of worthlessness. As human beings we cannot get away from conflict. Here are four tips to help manage conflict for the lonely people we encounter, including ourselves.
What are the opportunities for mediators, arbitrators, and other ADR professionals using a short horizon of 5 or 10 years? The last couple of years have been quite an experience and here we are, poised on the edge of what I hope will be the start of the post-pandemic era.
What are the qualities that contribute to being an effective mediator? Recent conversations with people considering careers as mediators, brought me back to this topic. How do I know if I have what it takes to be a mediator?
Conflict in a workplace is unavoidable. The ability to deal effectively with conflict is an important skill for everyone in a workplace and is essential for leadership.
Trying to avoid conflict is the least helpful method for dealing with workplace conflict. Rarely does conflict disappear when ignored. It is much more likely to escalate, to blow up a small problem into a much larger event.
Caucus-only mediation has become increasingly popular in many mediations for business, insurance, even more personal situations such as estate and workplace disputes. Recent research shows that the caucus-only mediation approach has negative consequences. As an experienced mediator, that research conclusion was not a surprise to me.
We have seen lots of information about using mediation to reduce the costs of resolving disputes. Now in Ontario if you do not use mediation, it could cost you money.
The feeling that you are not being listened to is very frustrating. Relationships have been ended because of this feeling, in families, in workplaces and in business.
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