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Mediator Education Program

Conflict Management

Let’s Get Serious about Stopping Sexual Harassment

It is essential for all of us to have basic knowledge of human rights law, how it applies in our workplace, and what to do if there is a complaint. In January 2018, the Human Rights Tribunal of Ontario granted a female retail worker one of its largest-ever damage awards. The facts of the case illustrate how much remains to be done in educating everyone in the workplace; individuals, people leaders, those with complaints, and those who observe harassment.

Guerilla Bridge Building – Conflict Management For Leaders

First there was guerilla warfare, then the concept was expanded to non-military ideas like guerilla marketing and guerilla bloggers. Now we have guerilla bridge building.
Conflict management skills are important for a leader no matter what the job title is. Left to fester, conflict can spread in the organization, consume resources, and become even more difficult to resolve.

Gift- Giving Season Without Conflict: 5 Tips AND a New Year Challenge!

Surprisingly often we find ourselves in conflict with others about giving and receiving gifts. Gift-giving seems like it should be simple and conflict-free. We are making an effort to positively acknowledge another person with a gift. However many of us have found it’s not that easy.

New Hybrid Dispute Resolution Process Supports Reconciliation with First Nations

What should First Nations do when disagreements arise about treaty rights? An new hybrid dispute resolution process is described in a recent issue of Macleans magazine. Authors John Beaucage, Alicia Kuin, and Paul Iacono have developed a culturally sensitive team approach for resolution of disputes in support of reconciliation.

Happiness in 5 Simple Steps

Would you like to be happier? The start of the summer season is a great time to bring more happiness into our lives.
Recently I was working with people struggling in a long and complex conflict situation. Afterwards I thought about how important it is to manage our emotional distress by shifting our focus to what we can do for ourselves to increase our happiness.

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