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Mediator Education Program

Post-Pandemic ADR: What’s Next?

What are the opportunities for mediators, arbitrators, and other ADR professionals using a short horizon of 5 or 10 years?  The last couple of years have been quite an experience and here we are, poised on the edge of what I hope will be the start of the post-pandemic era. 

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Being Unconditionally Constructive

Being unconditionally constructive means that in a relationship with you, I should do only those things that are both good for the relationship and good for me, whether or not you reciprocate. Being unconditionally constructive is a way to describe the basis for a good working relationship whether it is between nations, organizations, or individuals, and whether the relationship is long-term or a one-time negotiation. It does not matter whether they follow my example; I choose how I will work with them.

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I’m doing the best I can right now!

You’re frustrated. You want to improve your relationships and reduce your dissatisfaction level and so you try to fix the people who are making you frustrated. Spoiler alert: it’s not going to work. The change you need is in your own head. Change your perspective by presuming positive intent. You can be a better leader and improve your life in general by changing that one assumption.

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Being HUMAN in the Practice of LAW

Human Dynamics and Conversational Intelligence are two of the challenges of law practice not taught in law school. Basic neuroscience tells us that conversations affect the brain and impact our conversations with others. Our course Being HUMAN in the Practice of LAW addresses this omission in law training.

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Do I Have What It Takes To Be A Mediator?

What are the qualities that contribute to being an effective mediator? Recent conversations with people considering careers as mediators, brought me back to this topic. How do I know if I have what it takes to be a mediator?

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Give The Gift Of Your Advice – Or Not!

Ever been asked for advice by a friend or family member? Or seen a friend struggling with a bad situation and felt you could help them with some advice? Then you gave your advice and they didn’t follow it. Or worse, they seemed hurt or offended by what you said.
Along with the pleasures and challenges of gathering to celebrate with friends and family, holiday gatherings often provide some potentially risky moments to give advice to the people we care about.

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Give Better Feedback Even When You’re Not In Charge – 5 Tips

How challenging it is to give feedback which improves the situation! This reminder came during my recent work with a workplace conflict made much worse by unskilled feedback.
What causes many of us to shy away from providing feedback to help ourselves and our co-workers to do better?

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Learn to Embrace Workplace Conflict

Conflict in a workplace is unavoidable. The ability to deal effectively with conflict is an important skill for everyone in a workplace and is essential for leadership.
Trying to avoid conflict is the least helpful method for dealing with workplace conflict. Rarely does conflict disappear when ignored. It is much more likely to escalate, to blow up a small problem into a much larger event.

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The Workplace Seven – 7 Ways to Gain Respect in the Workplace

Behaving with respect for others and being treated with respect seems simple and common sense. In extreme situations it may be easy to identify harassment, discrimination, workplace violence, or other human rights violations which could indicate a lack of respect in the workplace. Closer to the dividing line it is not so easy to distinguish respect from a lack of respect.

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Mediator Education Program