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Mediator Education Program

The Gift of Being Wrong

As a special gift at this year-end, let’s give ourselves the freedom to be wrong. Get unstuck from the pressure of being right. Go ahead and make mistakes.

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Use Your Power!

When I talk to people involved in a conflict, often both tell me they feel powerless. It is a very common perception.

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The Cost of Refusing to Mediate

We have seen lots of information about using mediation to reduce the costs of resolving disputes. Now in Ontario if you do not use mediation, it could cost you money.

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Let’s Get Serious about Stopping Sexual Harassment

It is essential for all of us to have basic knowledge of human rights law, how it applies in our workplace, and what to do if there is a complaint. In January 2018, the Human Rights Tribunal of Ontario granted a female retail worker one of its largest-ever damage awards. The facts of the case illustrate how much remains to be done in educating everyone in the workplace; individuals, people leaders, those with complaints, and those who observe harassment.

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Just Listen!

The feeling that you are not being listened to is very frustrating. Relationships have been ended because of this feeling, in families, in workplaces and in business.

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Guerilla Bridge Building – Conflict Management For Leaders

First there was guerilla warfare, then the concept was expanded to non-military ideas like guerilla marketing and guerilla bloggers. Now we have guerilla bridge building.
Conflict management skills are important for a leader no matter what the job title is. Left to fester, conflict can spread in the organization, consume resources, and become even more difficult to resolve.

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Build your conflict resolution skills this fall ! Reserve your place in Fundamentals of Mediation starting September 27.

“Developing effective conflict resolution skill sets are an essential component of a building a sustainable business model. Unresolved conflict often results in loss of productivity, the stifling of creativity, and the creation of barriers to cooperation and collaboration.”
Build your conflict resolution skills. Register for the Mediator Education Program at Munn Conflict Resolution Services this fall.

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Happiness in 5 Simple Steps

Would you like to be happier? The start of the summer season is a great time to bring more happiness into our lives.
Recently I was working with people struggling in a long and complex conflict situation. Afterwards I thought about how important it is to manage our emotional distress by shifting our focus to what we can do for ourselves to increase our happiness.

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Mediator Education Program