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Fundamentals of Mediation is our basic course and your opportunity to launch a new career path. Our hands-on program helps you build critical communication skills to encourage participation and resolve conflict. Being able to resolve potentially explosive or volatile situations, and develop innovative resolutions to conflict are skills that you can apply in many workplace environments.
Ontario has had a mandatory mediation program since 1999 for civil court actions. Surprise! That program is not available if you need to sue someone outside of Toronto, Ottawa or the County of Essex (Windsor). Finally, more than 20 years later, the Ministry of the Attorney General is considering equalization of access to mandatory mediation for all Ontario.
Being unconditionally constructive means that in a relationship with you, I should do only those things that are both good for the relationship and good for me, whether or not you reciprocate. Being unconditionally constructive is a way to describe the basis for a good working relationship whether it is between nations, organizations, or individuals, and whether the relationship is long-term or a one-time negotiation. It does not matter whether they follow my example; I choose how I will work with them.
You’re frustrated. You want to improve your relationships and reduce your dissatisfaction level and so you try to fix the people who are making you frustrated. Spoiler alert: it’s not going to work. The change you need is in your own head. Change your perspective by presuming positive intent. You can be a better leader and improve your life in general by changing that one assumption.
Here at the end of 2020, the effort to cultivate gratitude in ourselves feels more difficult than ever. At the same time, gratitude is exactly the gift we need.
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