First there was guerilla warfare, then the concept was expanded to non-military ideas like guerilla marketing and guerilla bloggers. Now we have guerilla bridge building.
Conflict management skills are important for a leader no matter what the job title is. Left to fester, conflict can spread in the organization, consume resources, and become even more difficult to resolve.
Mediator Education Program
-
1
Fundamentals of Mediation
-
2
Mediation Beyond the Basics
-
3
Advanced Mediation
conflict
Gift- Giving Season Without Conflict: 5 Tips AND a New Year Challenge!
Surprisingly often we find ourselves in conflict with others about giving and receiving gifts. Gift-giving seems like it should be simple and conflict-free. We are making an effort to positively acknowledge another person with a gift. However many of us have found it’s not that easy.
Thinking about Thinking: Conflict and Cognitive Bias
Next time you are experiencing a difficult conflict try thinking about how you and the other person are thinking. When I read a recent post by Buster Benson I was struck by how cognitive bias contributes enormously to my day-to-day world of resolving conflict. Understanding more about cognitive bias certainly improves our conflict resolution skills.
Manage Marijuana Conflict without Pain
The use of marijuana may be coming to your workplace as a prescribed medication. This issue challenges employers and employees to balance the human rights of an employee prescribed a medication with the health and safety issues linked to the use of that medication. What follows are some practical steps to resolve that conflict.
Listen Your Way Through Impasse
Impasse is a normal part of conflict. Typically it is not the result of negative personalities or bad behavior. Sometimes people only recognize their conflict when they reach impasse. Could their NO become YES to a mutually satisfactory agreement?
Thoughts for the New Year
May the close of 2013 be a season of glad traditions and happy memories for you – and may your New Year be filled with contentment and peace.
In the spirit of the season here’s a little story which I hope you enjoy.
An elder Cherokee Native American was teaching his grandchildren about life…
A Perspective on Truth and Conflict
“Everything we hear is an opinion, not a fact. Everything we see is a perspective, not the truth.”
When we find ourselves in a conflict, it is even more important to remember that we see the world from our own eyes. The challenge for those of us trying to resolve conflict is to set aside our own picture while we take the time to listen and understand the other person’s “truth”.
Mediator Education Program
-
1
Fundamentals of Mediation
-
2
Mediation Beyond the Basics
-
3
Advanced Mediation