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Mediator Education Program

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Learn to Embrace Workplace Conflict

Conflict in a workplace is unavoidable. The ability to deal effectively with conflict is an important skill for everyone in a workplace and is essential for leadership.
Trying to avoid conflict is the least helpful method for dealing with workplace conflict. Rarely does conflict disappear when ignored. It is much more likely to escalate, to blow up a small problem into a much larger event.

The Workplace Seven – 7 Ways to Gain Respect in the Workplace

Behaving with respect for others and being treated with respect seems simple and common sense. In extreme situations it may be easy to identify harassment, discrimination, workplace violence, or other human rights violations which could indicate a lack of respect in the workplace. Closer to the dividing line it is not so easy to distinguish respect from a lack of respect.

Happiness in 5 Simple Steps

Would you like to be happier? The start of the summer season is a great time to bring more happiness into our lives.
Recently I was working with people struggling in a long and complex conflict situation. Afterwards I thought about how important it is to manage our emotional distress by shifting our focus to what we can do for ourselves to increase our happiness.

A Perspective on Truth and Conflict

“Everything we hear is an opinion, not a fact. Everything we see is a perspective, not the truth.”
When we find ourselves in a conflict, it is even more important to remember that we see the world from our own eyes. The challenge for those of us trying to resolve conflict is to set aside our own picture while we take the time to listen and understand the other person’s “truth”.

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Mediator Education Program