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Mediator Education Program

Negotiation

Why do I Need to Know the Fundamentals of Mediation?

Whatever your reason is
Fundamentals of Mediation is an opportunity to build your practical skills to manage and resolve conflict.
Next course dates April 6, 7, 8, 11, and 12, 2016. Early registration discount until March 4, 2016.
Don’ t miss this opportunity.

Educating Mediators ≠ Educating Lawyers

“What is the difference between educating lawyers and educating mediators”?
One difference is a result of basic brain function. In general, legal education requires declarative memory whereas mediator education requires procedural memory.

Avoid Temptation in Workplace Conflict

It seems simple to say that we cannot control others’ behaviour. All we can control is our own behaviour. Even though the concept is simple, it is very hard to avoid slipping into the thinking patterns of common workplace complaints: their bad behaviour made you respond in kind; you are the innocent victim; you can’t or don’t want to speak up when your dignity is violated.

Manage Marijuana Conflict without Pain

The use of marijuana may be coming to your workplace as a prescribed medication. This issue challenges employers and employees to balance the human rights of an employee prescribed a medication with the health and safety issues linked to the use of that medication. What follows are some practical steps to resolve that conflict.

Listen Your Way Through Impasse

Impasse is a normal part of conflict. Typically it is not the result of negative personalities or bad behavior. Sometimes people only recognize their conflict when they reach impasse. Could their NO become YES to a mutually satisfactory agreement?

What is a BATNA and why do I need one?

The more easily you can walk away, the better you are able to influence the outcome of a negotiation. At a recent workshop I presented on the subject of Business Negotiation, one of the participants planned to test her negotiation skills in a performance/ salary...

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Mediator Education Program