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Gift- Giving Season Without Conflict: 5 Tips AND a New Year Challenge!

Surprisingly often we find ourselves in conflict with others about giving and receiving gifts. Gift-giving seems like it should be simple and conflict-free. We are making an effort to positively acknowledge another person with a gift. However many of us have found it’s not that easy.

New Hybrid Dispute Resolution Process Supports Reconciliation with First Nations

What should First Nations do when disagreements arise about treaty rights? An new hybrid dispute resolution process is described in a recent issue of Macleans magazine. Authors John Beaucage, Alicia Kuin, and Paul Iacono have developed a culturally sensitive team approach for resolution of disputes in support of reconciliation.

Build your conflict resolution skills this fall ! Reserve your place in Fundamentals of Mediation starting September 27.

“Developing effective conflict resolution skill sets are an essential component of a building a sustainable business model. Unresolved conflict often results in loss of productivity, the stifling of creativity, and the creation of barriers to cooperation and collaboration.”
Build your conflict resolution skills. Register for the Mediator Education Program at Munn Conflict Resolution Services this fall.

Thinking about Thinking: Conflict and Cognitive Bias

Next time you are experiencing a difficult conflict try thinking about how you and the other person are thinking. When I read a recent post by Buster Benson I was struck by how cognitive bias contributes enormously to my day-to-day world of resolving conflict. Understanding more about cognitive bias certainly improves our conflict resolution skills.

Holiday Peace Plan: 5 Tips for Peaceful Holiday Conversations

Holiday season can be a time when the things that divide us seem much harder to deal with. Especially when alcohol consumption is part of the event, holiday gatherings can be very challenging with family, friends, or co-workers who don’t share our views. It helps to approach the holidays with a Holiday Peace Plan to make sure our holiday conversations are peaceful and communicate the level of thoughtfulness that we would like.

Toronto Speaks Out in the World of Commercial Dispute Resolution

The Global Pound Conference event was held in Toronto on October 15, 2016, the only Canadian venue.
Participants with an interest in the legal system are invited to join a world-wide, 15-month-long conversation being convened by the International Mediation Institute. There are currently 40 events planned in 31 countries starting in Singapore in March 2016 and ending in London, U.K. in July, 2017.

Build your conflict resolution skills this fall ! Still space in Fundamentals of Mediation starting September 28.

According to a survey by the American Management Association, managers typically spend at least 24% of their time managing conflict. Based on my own experience this estimate seems low.
What was not included were the statistics about how many managers fear conflict or struggle to manage conflict. And then there is the impact of mismanaged conflict on other employees, on workteams and on the business itself, whatever the mission of the organization is.

Why do I Need to Know the Fundamentals of Mediation?

Whatever your reason is
Fundamentals of Mediation is an opportunity to build your practical skills to manage and resolve conflict.
Next course dates April 6, 7, 8, 11, and 12, 2016. Early registration discount until March 4, 2016.
Don’ t miss this opportunity.

Educating Mediators ≠ Educating Lawyers

“What is the difference between educating lawyers and educating mediators”?
One difference is a result of basic brain function. In general, legal education requires declarative memory whereas mediator education requires procedural memory.

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