Next time you are experiencing a difficult conflict try thinking about how you and the other person are thinking. When I read a recent post by Buster Benson I was struck by how cognitive bias contributes enormously to my day-to-day world of resolving conflict. Understanding more about cognitive bias certainly improves our conflict resolution skills.
Mediator Education Program
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1
Fundamentals of Mediation
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2
Mediation Beyond the Basics
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3
Advanced Mediation
Mediation Courses
Help! I feel powerless!
“When the other side seems to hold all the cards, how you negotiate is absolutely critical.”
Maybe it’s something about the bleakness of winter. In the last few weeks I have had several people ask me variations of the question, “How do I negotiate when the other person has a lot more power than me?”
Build your conflict resolution skills this fall ! Still space in Fundamentals of Mediation starting September 28.
According to a survey by the American Management Association, managers typically spend at least 24% of their time managing conflict. Based on my own experience this estimate seems low.
What was not included were the statistics about how many managers fear conflict or struggle to manage conflict. And then there is the impact of mismanaged conflict on other employees, on workteams and on the business itself, whatever the mission of the organization is.
Why do I Need to Know the Fundamentals of Mediation?
Whatever your reason is
Fundamentals of Mediation is an opportunity to build your practical skills to manage and resolve conflict.
Next course dates April 6, 7, 8, 11, and 12, 2016. Early registration discount until March 4, 2016.
Don’ t miss this opportunity.
Educating Mediators ≠ Educating Lawyers
“What is the difference between educating lawyers and educating mediators”?
One difference is a result of basic brain function. In general, legal education requires declarative memory whereas mediator education requires procedural memory.
Lawyers and Paralegals: Fundamentals of Mediation Contains CPD hours
Our basic course, Fundamentals of Mediation on September 30, October 1, 2, 5, and 6, 2015 is accredited by the Law Society of Upper Canada for CPD.
This program contains 1.25 Professionalism Hours and 38.75 Substantive Hours.
Mediator Education Program
-
1
Fundamentals of Mediation
-
2
Mediation Beyond the Basics
-
3
Advanced Mediation