Holiday season can be a time when the things that divide us seem much harder to deal with. Especially when alcohol consumption is part of the event, holiday gatherings can be very challenging with family, friends, or co-workers who don’t share our views. It helps to approach the holidays with a Holiday Peace Plan to make sure our holiday conversations are peaceful and communicate the level of thoughtfulness that we would like.
Mediator Education Program
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1
Fundamentals of Mediation
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2
Mediation Beyond the Basics
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3
Advanced Mediation
Dealing with Difficult People
Why do I Need to Know the Fundamentals of Mediation?
Whatever your reason is
Fundamentals of Mediation is an opportunity to build your practical skills to manage and resolve conflict.
Next course dates April 6, 7, 8, 11, and 12, 2016. Early registration discount until March 4, 2016.
Don’ t miss this opportunity.
Lawyers and Paralegals: Fundamentals of Mediation Contains CPD hours
Our basic course, Fundamentals of Mediation on September 30, October 1, 2, 5, and 6, 2015 is accredited by the Law Society of Upper Canada for CPD.
This program contains 1.25 Professionalism Hours and 38.75 Substantive Hours.
Avoid Temptation in Workplace Conflict
It seems simple to say that we cannot control others’ behaviour. All we can control is our own behaviour. Even though the concept is simple, it is very hard to avoid slipping into the thinking patterns of common workplace complaints: their bad behaviour made you respond in kind; you are the innocent victim; you can’t or don’t want to speak up when your dignity is violated.
Manage Marijuana Conflict without Pain
The use of marijuana may be coming to your workplace as a prescribed medication. This issue challenges employers and employees to balance the human rights of an employee prescribed a medication with the health and safety issues linked to the use of that medication. What follows are some practical steps to resolve that conflict.
Listen Your Way Through Impasse
Impasse is a normal part of conflict. Typically it is not the result of negative personalities or bad behavior. Sometimes people only recognize their conflict when they reach impasse. Could their NO become YES to a mutually satisfactory agreement?
Anger Mastery: Taking the Fear Out of Anger
What triggers anger? In this realm perception is reality. Yes, it’s all in your head. Whether we feel anger, anxiety, sadness or joy in a certain situation is a result of the meaning we assign to it.
Mediator Education Program
-
1
Fundamentals of Mediation
-
2
Mediation Beyond the Basics
-
3
Advanced Mediation